Refund and Returns
Our policy lasts for 30 days. Any & all claims must be made within 30 days of your purchase. Unfortunately, we can’t offer you a refund or exchange if the claim is not made within these 30 days.
If there is a problem with an order and/or the received product, please email us at info@webseed.dev within said 30 days. We will work with you to find the best solution.
Take photos or video clearly showing any and all problems with the item ordered through our site, and send said photos or video with a detailed description for our review.
We will review the provided photos or video footage, and if the evidence strongly supports your claim, you can return the product for a refund.
We will contact you via the email address you provide to us for the claim with instructions to return the problem goods.
We offer a free replacement or a refund in case of:
- damaged product
- defective product
- manufacturing error
Please note: If you provide the wrong shipping details, or if you order the wrong size or color, we will not be held responsible and will not offer replacements or refunds.
You are responsible for ensuring the right information when placing an order. Returns and exchanges are not supported if you ordered the wrong size or color, or you simply don’t like the product.
To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund after 7 days:
- First, check your bank account again.
- Then, contact your credit card company. It may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@webseed.dev.